Automation Workflows

Identification only creates value if the right person hears about the visit quickly. These are step-by-step builds for the automation layer that sits between RB2B and your reps — mostly HubSpot, since that is where most teams do this routing.

They cover the four jobs that come up first: notifying the account owner rather than a shared inbox, routing on the specific page someone viewed, detecting repeat visitors so accumulating intent surfaces instead of sitting in a list, and scheduling sends so visitor-triggered outreach lands during working hours.

Build them in roughly that order. Owner notification is the one that changes response times immediately; the others refine what reaches people once the basic routing works. Each guide assumes a standard HubSpot setup and flags the properties you need in place before you start.